REVIEWS.io

REVIEWS.io is an ecommerce review platform that helps online brands collect, manage, and display verified customer reviews, user generated content, and survey feedback. Brands collect two kinds of reviews: company reviews about the business as a whole, and product reviews about what they sell. Those reviews can then be shown on the brand website, in emails, and in ads to build trust and drive more sales, which is why the homepage leads with proof in performance and higher conversion for brands that use it. Collection starts with review invitations. Brands create invitation emails and a collection page that match their own look and feel, and custom flows segment the audience by location or purchase history and send targeted messages at the optimal time. Video first tools encourage video reviews for the website and social media, and Review Booster lets a brand upload a list of past orders and automatically send review requests to customers who bought earlier. Display and reputation tools do the visible work. A reputation manager monitors and manages feedback across various review platforms to maintain consistent ratings and strengthen reputation. Product reviews enhance product pages and increase visibility in Google Shopping, customizable company and product review widgets blend with the site design, social proof banners showcase reviews on the website or social media, and review nuggets highlight standout phrases from reviews next to Buy buttons. Google Seller Ratings support puts review stars into Google Ads, which the vendor links to higher click through rates. Feedback also becomes operating insight. AI powered replies respond to reviews in the brand tone and language in one click, an AI assistant turns feedback into actionable insights in seconds, covering brand strengths, improvement opportunities, and competitor strategies, and attributes deepen understanding of products, business, and customers. Surveys run at pre purchase, post purchase, and post review touchpoints and feed reports on purchasing decisions and attribution, while net promoter score tracking measures loyalty and merchant metrics show how delivery, support, and returns are perceived. The vendor states brands own their reviews and UGC and can export their data.

Review & Reputation Management

Customer Support Sales

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