WotNot

WotNot is an AI agent platform for customer experience, customer support, lead generation, and product recommendation, positioned as one platform for every business goal. The homepage says the agent is available around the clock talking to everyone, answers any question in seconds, responds fluently in more than 80 languages (vendor stated), and gathers feedback with each response to improve satisfaction. WotNot states it is trusted by more than 3,000 businesses worldwide, with more than 200,000 users and a high customer rating as shown on its homepage, all attributed to WotNot. For support, the agent is a first line of defence that answers frequent questions, handles complex queries, escalates chats seamlessly to human agents when needed, and connects to a ticketing system to create and manage tickets. For lead generation, it captures user interest, asks qualifying questions, gathers contact information and sends it to the customer's CRM, and gets meetings booked. For commerce, it helps visitors find products by chatting, suggests products that match their needs, acts as a product expert, and completes a purchase within a single conversation. Everything is managed in one platform, in WotNot's words: design flows, train AI agents on your knowledge, hand off to humans when needed, and track every conversation. The building blocks named on the homepage are a Bot Builder with a no code interface for designing agent flows, an AI Studio for training a knowledge base and building agents, Live Chat for monitoring conversations and involving human agents, and an Analytics Dashboard for tracking key performance indicators to optimize chatbot performance and engagement. The homepage performance section, attributed to WotNot, claims a large share of chats resolved without an agent, a multiple of return in the first quarter, hours saved per agent each week, a high first contact resolution rate, a short average handle time, around the clock coverage with no rota, and a lower cost per ticket, with the specific figures presented as vendor claims on its site. Security and deployment are covered on the pricing page: WotNot calls the platform enterprise grade, safe, secure, and reliable, with data protected by enterprise grade encryption at all times, industry certified security, and certification logos shown for GDPR, ISO 27001, SOC 2 Type 2, and HIPAA, and flexible hosting on WotNot's public cloud, a private cloud, or on premise infrastructure. Pricing is described qualitatively only, following WotNot's pricing page: the page presents pricing plans for the enterprise grade platform and answers, in its pricing FAQ headings, the questions buyers ask before choosing, namely which plan is right for them, what a conversation is and how it is calculated, what an AI credit is and how it is calculated, what the refund policy is, when monthly limits reset, what payment methods are supported, how the platform compares with competitors, and whether WotNot can be white labelled. That structure tells the buyer the model without amounts here: usage is counted in conversations and AI credits, limits run on a monthly cycle, and white label use is a pricing topic in its own right, so the exact plan fit is settled with WotNot rather than from a published per seat rate on the rendered page. Teams start from the homepage's get started and book a demo routes, with WotNot promising a first live agent can be deployed quickly and its return proved early, as it states on its site.