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Rosie AI

Rosie AI is a 24/7 AI answering service for US small and medium businesses that cannot answer every call themselves. Its homepage and pricing page say more than 2,000 businesses use Rosie to answer calls, book appointments, and capture leads around the clock. Rosie answers inbound calls, responds to questions about the business, books appointments, screens spam and robocalls, and sends every call's details to the owner by text and email. It is trained on the business automatically, learning from the customer's website and Google profile, and the owner tunes it with custom FAQs covering pricing, services, policies, and hours, a custom agent name and greeting, and a choice of more than ten agent voices. Setup follows three steps on the homepage: add FAQs, create the greeting, and turn on spam filtering, which blocks 1-800 numbers and robocalls while screening sales calls. It handles multiple calls at the same time, so callers never hear a busy signal, and it speaks English and Spanish on every call. Every plan includes a number in the area code the owner picks, call summaries, transcripts, and recordings, email and text notifications for every call, native iOS and Android apps, and Zapier integration connecting to more than 1,000 apps. The entry plan sends appointment links to callers by text, the middle plan books appointments directly onto the calendar and adds warm transfers, where Rosie briefs the team before connecting, live call transfers, and texts sent to callers during the call, and the top standard plan adds waterfall transfers that try multiple numbers until someone answers, custom agent training from uploaded documents and policies, white-glove onboarding, and priority support. A website chat widget is a free add-on on every plan and a website texting add-on is offered for visitor conversations. The industries Rosie names across its own site include home services, trades, legal, medical, salons, real estate, and property management. The plans are named Professional, Scale, Growth, and Custom and are set by included monthly minutes, with a 7-day free trial on every plan and two months free on annual billing; the vendor publishes running totals on its pricing page, including more than 3.1 million calls handled.

Automation Customer Support Speech

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