Crisp

Crisp is an all in one AI customer support platform for businesses that want a chat widget, a shared inbox, a knowledge base, and AI agents without paying per conversation. Its homepage, read in full for this listing, says Crisp is trusted by 10,000 companies of all sizes and frames the product around one platform for support, marketing, and sales teams together: automate about half of your inquiries with AI and let your teams focus on what matters. The shared inbox centralizes every inbound conversation from the website chat widget, email, WhatsApp, Messenger, and other channels into one collaborative inbox, with mobile and desktop apps. A knowledge base lets customers search for answers themselves in a branded help center, and a built in support CRM synchronizes leads and customer data so every conversation carries the customer's history and past interactions. On the AI side, Crisp offers AI agents built through its workflow tooling, plus smart replies, auto summaries, writing tools, and a support copilot trained on your content. For teams not ready for customer facing agents, it also offers no code internal workflow automations to speed up replies and reduce manual work. Support analytics track day by day team performance so managers can see what to optimize. Its pricing page, also read in full for this listing, stresses a flat rate per workspace model: one consistent subscription regardless of how many conversations you have each month, with included seats and included AI credits that rise by tier, a free entry tier, and a 14 day free trial of all features with no card required. Higher tiers add an omnichannel inbox, a workflow automation builder, an omnichannel AI chatbot, routing rules, a ticketing system and customer portal, white labelling, and more than 100 integrations including Shopify, WooCommerce, Slack, HubSpot, Stripe, Salesforce, and Zapier. No prices are printed in this description; confirm the current flat workspace figures on Crisp's own pricing page before subscribing.