ChatBot

ChatBot is an AI chatbot platform from Text, Inc., the company behind LiveChat, built to answer customers and grow sales from the same website chat. Its homepage, read in full for this listing, says more than 35,000 brands already sell through the service with Text, and it frames the product around a simple flow it calls Scan, Tune, Resolve, Sell, Analyze. You train the AI Agent on your own business knowledge by pasting your website URL, and ChatBot scans your site, help center, and product documents to build a knowledge base in minutes, with no coding and no developer time. The agent then answers customer questions around the clock, on point and in context, covering returns, order questions, and product details, and it keeps context through each conversation before handing off to your team when a human is needed. ChatBot is also built to sell, not only to support. It spots buying signals inside a conversation such as hesitation at checkout, bulk inquiries, and product comparisons, recommends relevant products from your catalog, offers discount codes at the right moment, and recovers sales that would otherwise be lost, while routine questions stay with the bot and high value conversations move to your sales team. One AI handles support across website chat, Messenger, SMS, WhatsApp, and email, and every conversation lands in one shared inbox inside Text, so your team and the agent share the same customer history. Setup is a copied code snippet, with direct integrations for Shopify and WordPress and connections that also include BigCommerce, Slack, Webflow, Squarespace, Wix, Zendesk, and Zapier, plus an MCP server and API access on every plan. Pricing is per user per month with a set number of AI resolutions included in each tier, so cost follows seats and resolved conversations rather than messages or visitors, and every plan starts with a 14 day free trial with no credit card required and no permanent free tier. It fits ecommerce stores and support teams that want one agent to resolve routine service questions and turn service chats into revenue. No prices are printed in this description; plan names, resolution limits, and current figures belong on the vendor pricing page, where a buyer should confirm them before subscribing.